Intercontinental Los Angeles I wanted to take the time to email you both and say how much I appreciate your support team's help. Nicholas has helped me to better understand the SIMS module and assisting in my guests needs. There have been several times that Nicholas has resolved my needs such as logo change, ordering desktop modules, and port problems. He is a great addition to your level 2 team and he certainly has great customer service. Doan has been very instrumental in the success of our Vocera. The past couple months, I have had no issues with our wifi.
Adam Jones, Systems Manager
Marriott - Fairfield I just wanted to drop you a note and let you know how much of an impact the Superclick server has had on our hotel. Prior to our install, the hotel ranked 496 out of 514 Fairfield Inns in the country. Since the install, we have improved all the way to #3 in the country out of 520 hotels. Thank you again for your support!
